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No Refunds:
Due to the instant nature of digital downloads, refunds are not available. All sales are considered final upon purchase.
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Exception:
If a downloaded product is non-functional or corrupt, a refund may be considered on a case-by-case basis. Please report such issues within 7 days of purchase.
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Non-Delivery:
If services are not delivered as described or are delayed beyond the estimated timeframe, please contact our support within 7 days to initiate a review.
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Quality Concerns:
If the delivered service does not match the description on our website, provide clear evidence within 7 days, and we will investigate your claims.
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No Refunds:
These products are provided with a clear understanding of potential risks. Refunds will not be provided once the product is delivered.
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Functionality Issues:
If the product is unusable and it's not due to incorrect installation or compatibility issues, please contact support within 7 days of purchase.
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Google Cloud Storage, Premium Accounts:
Due to the nature of these services, no refunds will be provided once access has been granted.
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Backlink Services:
Refunds are not possible once the service has commenced. If you have concerns about the quality or effectiveness, contact support for adjustments or improvements.
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Refund Abuse:
We reserve the right to refuse refunds if we detect unreasonable or abusive requests.
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Changes to Refund Policy:
Piximplanet reserves the right to modify this policy at any time without prior notice. It's your responsibility to review the policy periodically.
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You may request cancellation of a campaign or service before it has been activated. Once the service has commenced, we cannot offer cancellations or refunds.
Refund Policy Summary for Piximplanet
No Refunds on Services and Digital Products: Once an order is completed and delivered, we do not offer refunds due to the non-tangible, irrevocable nature of our social media marketing campaigns and digital media products. We encourage customers to review service descriptions carefully and contact our support team for clarifications before making a purchase.
Support for Issues: If there are problems with any services or digital products, please file a support ticket. Our team is committed to resolving issues efficiently within 24-72 hours.
Exceptions for Refunds:
- Non-Delivery: If a service or digital product is not delivered as promised, please report this within 7 days for a potential refund.
- Product Not as Described: If the delivered product significantly deviates from the description, report this with clear evidence within 7 days.
- Unusable Product: Refunds may be considered on a case-by-case basis if the digital product downloaded is completely unusable and not due to customer error.
Customer Understanding: It is crucial for customers to understand this policy and the nature of the products before purchasing. Refunds will not be granted if a customer decides not to use the purchased product after delivery.
Contact Us: For further questions or assistance, reach out to our support team at [email protected]. We are here to assist and ensure you understand and are satisfied with your purchases.
This is an Alert
Please note that we reserve the right to refuse a refund if the above-stated conditions are not met. If we suspect that the refund policy is being abused, we reserve the right to suspend or terminate any account, without notice or refund.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at [email protected]. Our support team will be happy to assist you with any questions or issues you may have.