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Privacy Policy

We have developed this Privacy Policy to provide you with a clear understanding of how we collect, use, and store your information. As technology and privacy laws are subject to change, we may update this policy periodically. In the event of any significant changes, we will post a notice on our homepage and in the merchant admin area. By continuing to use piximplanet ALL after these changes are posted, you agree to the revised policy.

By signing up for any of the products or services offered by piximplanet ALL (referred to as the “Services”), you are consenting to the terms of this Privacy Policy, along with the applicable piximplanet ALL Terms of Service. This policy constitutes a legally binding agreement between you (and your client, employer, or another entity if you are acting on their behalf) as the user of the Services (referred to as “you” or “your”) and piximplanet ALL and its affiliates. Any new features or tools added to our Services will also be subject to this policy.

We are committed to keeping your Personal Information accurate, complete, and up-to-date based on the information you provide us. If you request access to your Personal Information, we will inform you of its existence, use, and disclosure as permitted by law, and provide you with access to that information.

Protecting the privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of information collected and recorded by piximplanet ALL and how we use it.

If you have any additional questions or need more information about our Privacy Policy, please feel free to contact us.

This Privacy Policy applies solely to our online activities and is applicable to visitors of our website regarding the information they share and/or collect on piximplanet ALL. It does not apply to any information collected offline or through other channels besides this website.

  • This updated Privacy Policy takes effect on May 25, 2018, to address the new EU GDPR regulation. Under GDPR, PIXIMPLANT is committed to providing more transparent, clear, consent-based information management and security.
  • Data Privacy PIXIMPLANT is strictly following its own implemented data security and privacy internal guideline. What we do with your data:

We gather only the data we need for our relationship with you We keep your data privately and securely on a back-end layer with a single point of entry with DPO-approved access only

We use your data only for our own processing and identification purposes aimed at helping you with the product you’ve purchased from us We may use your email to contact you based on your consent

Types of Information We Collect:

Piximplanet collects different types of information depending on how you interact with our website and services. The following outlines the specific categories of information we collect:

  1. Website Visitors: When you visit the Piximplanet website, we collect information about the device and browser you use, your network connection, and your IP address. This information helps us analyze website usage patterns, improve our services, and ensure a smooth browsing experience for our visitors.

  2. Chat Support Users: If you engage with our chat support, we collect certain information including your name, email address, details about the device and browser you use, your network connection, and your IP address. This information is collected to provide effective customer support, address your inquiries, and enhance our services based on your feedback.

We utilize this collected information to service your account, enhance our Services, and answer any questions you may have. Safeguarding your privacy and ensuring the security of your information is of utmost importance to us.

If you have any further questions or require additional information about how we collect and use your data, please feel free to reach out to us.

When Do We Collect This Information?

We collect the aforementioned information in the following scenarios:

  1. Website Visit: We collect information about your device, browser, network connection, and IP address when you visit our website.

  2. Communication Channels: We collect information when you engage with us through email, web forms, instant messaging, live chat, or when you post content on our website, such as in forums or when making product update requests.

  3. Additional Information: We may collect any additional information that you voluntarily provide to us during your interactions with Piximplanet.

By engaging with us through these communication channels and providing the requested information, you consent to the collection and use of your data for the purposes outlined in our Privacy Policy.

If you have any further questions or concerns about the collection of your information, please feel free to contact us.

Use of Information:

Piximplanet may utilize and disclose the collected information as described in this document. In addition to the purposes outlined in this document, we may use the information for the following:

  1. Order Fulfillment and Administration: We may use the information to fulfill your orders and administer your account, ensuring a smooth and efficient user experience.

  2. Product Surveys: We may conduct surveys or seek feedback from our users to improve our products and services. Your information may be used to analyze survey responses and make necessary enhancements.

  3. Billing and Audits: The collected information may be used for billing purposes and to conduct audits to ensure accurate and reliable financial records.

  4. Reasonable and Lawful Purposes: We only collect, use, and disclose personal and non-personal information for purposes that are reasonable within the given circumstances. We adhere to fair and lawful means of information collection.

  5. Aggregated Information and Business Contact Information: We reserve the right to use or disclose aggregated information and business contact information in ways that we deem appropriate and in line with industry standards and best practices.

We prioritize the protection of your information and ensure that its use is reasonable and compliant with applicable privacy laws and regulations.

If you have any further questions or concerns about the use and disclosure of your information, please do not hesitate to reach out to us.

Children:

We do not permit individuals who are thirteen years of age or younger to become members of our site. If you are under the age of 13, please do not provide us with any personal information or use our services. Protecting the privacy and safety of children is of utmost importance to us.

If we become aware that we have collected personal information from a child under the age of thirteen without appropriate parental consent, we will take steps to promptly delete that information from our records. If you believe that we may have inadvertently collected personal information from a child under the age of thirteen, please contact us immediately so that we can take necessary action.

If you are a parent or guardian and become aware that your child has provided personal information to us, please contact us to request the deletion of that information from our records.

We strongly encourage parents and guardians to monitor their children’s online activities and to help enforce our policy by instructing children not to provide any personal information on our site without appropriate permission.

If you have any questions or concerns about our policy regarding children’s privacy, please contact us for further assistance.

This is what we don’t do with your data:

  • We are not sharing your data with any third parties.
  • We are not processing your data via non-SSL connections.
  • We are not reselling your data.
  • We are not monetizing your data.

We are also putting you, our visitor and customer, in control of cookies. Unless you explicitly accept we won’t put any non-essential cookies in your browser.

Should you have any questions related to your data feel free to reach out to our Data Protection Officer at [email protected]

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. For our Terms and Conditions, please visit the Terms & Conditions

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as

  • your name.
  • email address.
  • phone number.

the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as

  • name.
  • company name.
  • address.
  • email address.
  • telephone number.
How we use your information

We use the information we collect in various ways, including to:

  1. Provide, operate, and maintain our webste
  2. Improve, personalize, and expand our webste
  3. Understand and analyze how you use our webste
  4. Develop new products, services, features, and functionality
  5. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
  6. Send you emails
  7. Find and prevent fraud
Log Files

PIXIMPLANT follows a standard procedure of using log files. These files log visitors when they visit websites.

All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies

Piximplanet.com has very limited use of cookies to help you log in and use our website. Cookies are very small text files that are stored on your computer when you visit websites. We do not use cookies for re-targeting, marketing, identification, sales, or other similar services.

We do not use third-party services that store cookies in your browser. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. More information on cookies we use:

Strict: Functional Cookies

We use a server session cookie to allow the login and purchase experience on our website. We may use also a cookie to store your cookie preference choice.

Non-strict: Analytics Cookies

We may use Google Analytics cookies if you accept and explicitly opt-in for them. We do not use other analytics or tracking cookies on our website.

Non-strict: Marketing, Retargeting, Social Networks, other cookies

Nope, we don’t put such cookies.

For more general information on cookies, see the Wikipedia article on HTTP Cookies.

Cookies and Web Beacons

Like any other website, PIXIMPLANT uses ‘cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited.

The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies”.

Google DoubleClick DART Cookie

Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.piximplanet.com and other sites on the internet.

However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Our Advertising Partners

one of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has its own Privacy Policy for its policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

  1. Google

    https://policies.google.com/technologies/ads

  2. envato elements
Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of PIXIMPLANT.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective

advertisements and links that appear on PIXIMPLANT, which are sent directly to users’ browsers.

They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that PIXIMPLANT has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

PIXIMPLANT ‘s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.

It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Correcting/Updating Personal Information:

You have the freedom to update your personal information directly through our site. To make changes to your information, please log in to our site and click on the “Profile” link.

Security:

We prioritize the security of your personally identifiable information. We employ industry-standard security technologies and procedures to protect your data from unauthorized access, use, or disclosure. Additionally, we require a password to access your registration information. It is important to keep your registration password confidential and not disclose it to unauthorized individuals. While Piximplanet makes reasonable efforts to safeguard your information, please note that no method of transmission over the Internet or electronic storage can guarantee absolute security.

If you have any further questions or concerns regarding the security of your personally identifiable information, please feel free to contact us.

Contact Information:

If you have any questions or concerns regarding this policy or our site, please don’t hesitate to contact us. You can reach us using the following contact methods:

We are committed to providing prompt and helpful assistance, and we will respond to your inquiries as soon as possible.

Thank you for your interest in Piximplanet.

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