We provide social media marketing campaigns and services to help you enhance your online presence and achieve your social media goals.
You can reach our support team by sending an email to [[email protected]], submitting a ticket through our support desk at [support desk link], or using the live chat feature on our website.
We generally do not offer refunds for our non-tangible and irrevocable social media marketing campaigns and services once an order is completed and the product is delivered. However, please refer to our Refund Policy for more details on specific refund scenarios.
If you experience any issues with our social media services, we encourage you to open a support ticket in our support desk. Our dedicated team will make every effort to address and resolve any problems in a timely manner.
The delivery time for our services may vary depending on the specific campaign and its requirements. We strive to provide timely and efficient delivery, and you will receive more information about the estimated delivery timeframe upon placing your order.
Please contact our support team immediately if you wish to cancel a campaign. Depending on the status of the campaign, we may or may not be able to accommodate the cancellation request. If the campaign cannot be canceled, a refund will not be issued.
To update your personal information, please log in to your account and navigate to the “Profile” section. There, you can make the necessary changes to your contact information.
Yes, we offer customizable options for our social media marketing campaigns. Please contact our support team to discuss your specific requirements and we will work with you to tailor the campaign to your needs.
Yes, we offer targeting options based on various demographics, interests, and behaviors. This allows you to reach a specific audience that is most relevant to your business or brand.
Depending on the stage of the campaign, we may be able to accommodate certain changes. Please contact our support team as soon as possible with your requested changes, and we will assess the feasibility of implementing them.
Absolutely! We offer various social media services that can be combined to create a comprehensive and effective marketing approach. Feel free to explore our range of services and discuss your requirements with our support team.
We provide tools and insights to help you measure the ROI of your social media campaigns. This includes tracking conversions, analyzing engagement metrics, and assessing the impact on your overall marketing goals.
Some social media platforms have specific guidelines regarding sensitive or restricted products or services. Please consult with our support team regarding your specific offerings, and we will advise you accordingly.
We accept various payment methods, including credit/debit cards and online payment platforms. The available options will be displayed during the checkout process.
Yes, we prioritize the security of your payment information. We utilize secure payment gateways and follow industry-standard protocols to ensure the confidentiality and integrity of your payment details.
As mentioned in our refund policy, we generally do not offer refunds for completed and delivered social media services. However, please refer to our refund policy for specific scenarios where a refund may be considered.
All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL). This means that once we have purchased the item we are free to redistribute it if we choose to do so.
Your membership to our site goes towards maintaining and buying the subscriptions to 3rd party theme and plugin authors. This form of crowd funding helps keep prices low and we can then pass this benefit on to you. Our about us page explains things in more detail.
No. If you require technical support regarding a plugin or theme then you will need to either purchase the product directly from the author (a link is provided) or you will need to hire a freelancer to take a look for you. Alternatively you could ask around some of the helpful WordPress community forums.
Not offering support is the way in which we are able to offer the products at the discounted price.
Yes, 100%. We have active subscriptions for the products featured on our website. We download from them and redistribute to you. The downloads are not altered in any way.
If it’s GPL then we can try! Drop us a line using our contact form and let us know which item you would like adding to our depot. We try and bring new items into the site each month based on how many users are requesting the item. Look forward to hearing from you.
Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered in the box. We would recommend updating your theme/plugins manually when updates become available on our site.
As many as you like. The plugins and themes are GPL licenced so you can use them as often as you like on as many sites as you like. Got a friend who’s building a site? Go share them with your friend. Seriously, there are no catches.
- If you have a question that is not covered in our FAQ section, please feel free to reach out to our support team. We are here to assist you and provide any additional information you may need.
Frequently Asked Questions (FAQ)
Find answers to commonly asked questions about our services and downloadable products. Explore the FAQ page to get a better understanding of our offerings, pricing, support, and more. Whether you’re curious about our social media marketing campaigns or seeking information about our downloadable WordPress themes, plugins, and PHP scripts, this page has you covered. Get all the information you need to make informed decisions and maximize your experience with our website.